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Community Services

Ratonga Hapori

Community Services

Ratonga Hapori

Community Services

Ratonga Hapori

Rangatahi

Youth Services

We see the potential and energy that our Rangatahi bring to the table, and we're committed to nurturing and empowering them to become tomorrow's leaders. By providing mentorship, guidance and growth opportunities, we aim to inspire and equip young minds to reach their full potential, driving positive change in both their lives and communities.

Youth Mentoring

Our programme involves matching young people aged 12 - 24 years of age with mentors who provide guidance, support, and encouragement as they navigate various aspects of their lives, including education, career development, personal growth, and community engagement.

Youth Mentoring

Our programme involves matching young people aged 12 - 24 years of age with mentors who provide guidance, support, and encouragement as they navigate various aspects of their lives, including education, career development, personal growth, and community engagement.

Awhi Mai Awhi Atu Counselling in Schools

Our role is to provide counselling support to tamariki to support their social, emotional, and behavioural needs. We create a safe and confidential space where tamariki can express themselves freely and work through any challenges they may be facing. Whether it's offering individual counselling sessions, facilitating group discussions, or collaborating with teachers and parents, we strive to empower tamariki to thrive both inside and outside the classroom.

Awhi Mai Awhi Atu Counselling in Schools

Our role is to provide counselling support to tamariki to support their social, emotional, and behavioural needs. We create a safe and confidential space where tamariki can express themselves freely and work through any challenges they may be facing. Whether it's offering individual counselling sessions, facilitating group discussions, or collaborating with teachers and parents, we strive to empower tamariki to thrive both inside and outside the classroom.

Our Facilitators

Maakinihi Lewer

Youth Worker

Pierce Penewiripo

Youth Worker

Azalea Pont

Youth Worker

Kelly Paice

Youth Counsellor

We are excited to announce the launch of Taihono, our new online Kaupapa dedicated to addressing online harm for Rangatahi in Te Hiku.

Taihono, meaning "to connect," is our initiative to encourage Rangatahi to put down their phones and engage in more meaningful and positive experiences. Our Kaupapa provides resources, support, and ideas for Rangatahi to explore new interests, build stronger relationships, and reconnect with the world around them.

Taihono is committed to combating online harm, including cyberbullying, misinformation, and unhealthy digital behaviours. We provide education and tools to help Rangatahi recognise and address these issues, fostering a safer and more supportive online environment.


Whānau

Family Support

Our services are designed to empower whānau members across all of our services fostering resilience, connection, and holistic Approaches.

Currently, we are providing support for whānau with Oranga Tamariki involvement. This is a vital resource aimed at nurturing the well-being and stability of whānau involved. We work alongside Oranga Tamariki so that tamariki can remain, where possible, safely at home with their whānau with the right supports put in place to ensure good outcomes for everyone.

This specialist support recognises the complexities and challenges faced by whānau and works to provide the following:

  • Culturally Responsive Care​

  • Strengthening Family Bonds

  • ​Access to Services​

  • Empowerment and Skill-Building

  • ​Collaborative Decision-Making​

  • Holistic Approach

Te tika whakaora

restorative justice

Restorative justice in New Zealand courts is a process that focuses on repairing the harm caused by crime or conflict by involving those affected, including victims, offenders, and the community. Instead of solely focusing on punishment, restorative justice seeks to address the underlying causes of the harm and promote healing and reconciliation.



1. Referral

Court-referred restorative justice begins when a guilty plea is entered and there are people or organisations identified as being harmed.

Once we receive a referral from the court our process begins. Prior to us making contact, sometimes your lawyer, police, or a victim's advisor may ask you about your thoughts on the possibility of Restorative Justice.

You can expect that our facilitators will; be responsive to your needs and concerns, make sure that you are entering into this voluntarily, give you the space to talk and will prioritise safety.

1. Referral

Court-referred restorative justice begins when a guilty plea is entered and there are people or organisations identified as being harmed.

Once we receive a referral from the court our process begins. Prior to us making contact, sometimes your lawyer, police, or a victim's advisor may ask you about your thoughts on the possibility of Restorative Justice.

You can expect that our facilitators will; be responsive to your needs and concerns, make sure that you are entering into this voluntarily, give you the space to talk and will prioritise safety.

1. Referral

Court-referred restorative justice begins when a guilty plea is entered and there are people or organisations identified as being harmed.

Once we receive a referral from the court our process begins. Prior to us making contact, sometimes your lawyer, police, or a victim's advisor may ask you about your thoughts on the possibility of Restorative Justice.

You can expect that our facilitators will; be responsive to your needs and concerns, make sure that you are entering into this voluntarily, give you the space to talk and will prioritise safety.

2. Initial Contact

Our process will usually start with an initial phone call from one of our Kaimahi. Our Kaimahi will briefly explain the next steps of the process and ask you if this is something you want to do. The RJ process is completely voluntary, and you may decline at any stage.

If both the person charged and the person harmed and our Kaimahi agrees it is appropriate to proceed further then the Restorative Justice process begins.

2. Initial Contact

Our process will usually start with an initial phone call from one of our Kaimahi. Our Kaimahi will briefly explain the next steps of the process and ask you if this is something you want to do. The RJ process is completely voluntary, and you may decline at any stage.

If both the person charged and the person harmed and our Kaimahi agrees it is appropriate to proceed further then the Restorative Justice process begins.

2. Initial Contact

Our process will usually start with an initial phone call from one of our Kaimahi. Our Kaimahi will briefly explain the next steps of the process and ask you if this is something you want to do. The RJ process is completely voluntary, and you may decline at any stage.

If both the person charged and the person harmed and our Kaimahi agrees it is appropriate to proceed further then the Restorative Justice process begins.

3. Pre-Conference

In the next stage of the process, our facilitator working with you will arrange a time to meet with you to prepare you for a meeting with the other party. We encourage you to bring a support person with you to this meeting.

The meeting will take place at a time and location that suits you. At this meeting, our facilitator will ask you about what happened and go over what might happen at a meeting with the other party. They will be preparing you for the meeting with the other party and assessing if it is safe and appropriate for a meeting to take place.

This is an opportunity to tell your story privately with our facilitators, information from this meeting is NOT shared with the other party or the court.

3. Pre-Conference

In the next stage of the process, our facilitator working with you will arrange a time to meet with you to prepare you for a meeting with the other party. We encourage you to bring a support person with you to this meeting.

The meeting will take place at a time and location that suits you. At this meeting, our facilitator will ask you about what happened and go over what might happen at a meeting with the other party. They will be preparing you for the meeting with the other party and assessing if it is safe and appropriate for a meeting to take place.

This is an opportunity to tell your story privately with our facilitators, information from this meeting is NOT shared with the other party or the court.

3. Pre-Conference

In the next stage of the process, our facilitator working with you will arrange a time to meet with you to prepare you for a meeting with the other party. We encourage you to bring a support person with you to this meeting.

The meeting will take place at a time and location that suits you. At this meeting, our facilitator will ask you about what happened and go over what might happen at a meeting with the other party. They will be preparing you for the meeting with the other party and assessing if it is safe and appropriate for a meeting to take place.

This is an opportunity to tell your story privately with our facilitators, information from this meeting is NOT shared with the other party or the court.

4. Conference

If you decide to continue to the next step and our facilitators assess it as safe and appropriate to do so, they will arrange for a conference meeting to take place. This is a supported conversation between the parties. Our facilitators will be there to guide you, and keep the conversation safe and on track. You can ask for the meeting to stop at any point. It will take place at a neutral location.

After the conference, our facilitators will write a report, which is a summary of what was discussed. The report may include quotes but is not a full transcript. At times we may audio record the conference but this is only to recall the key points of the conference in order to write the report. This is not available to either party and is deleted immediately after the completion of the report. You will receive a copy of the final report and a copy will also be sent to the Judge and legal counsel.

The Judge will read this report before sentencing and may refer to the conference report content during sentencing.

4. Conference

If you decide to continue to the next step and our facilitators assess it as safe and appropriate to do so, they will arrange for a conference meeting to take place. This is a supported conversation between the parties. Our facilitators will be there to guide you, and keep the conversation safe and on track. You can ask for the meeting to stop at any point. It will take place at a neutral location.

After the conference, our facilitators will write a report, which is a summary of what was discussed. The report may include quotes but is not a full transcript. At times we may audio record the conference but this is only to recall the key points of the conference in order to write the report. This is not available to either party and is deleted immediately after the completion of the report. You will receive a copy of the final report and a copy will also be sent to the Judge and legal counsel.

The Judge will read this report before sentencing and may refer to the conference report content during sentencing.

4. Conference

If you decide to continue to the next step and our facilitators assess it as safe and appropriate to do so, they will arrange for a conference meeting to take place. This is a supported conversation between the parties. Our facilitators will be there to guide you, and keep the conversation safe and on track. You can ask for the meeting to stop at any point. It will take place at a neutral location.

After the conference, our facilitators will write a report, which is a summary of what was discussed. The report may include quotes but is not a full transcript. At times we may audio record the conference but this is only to recall the key points of the conference in order to write the report. This is not available to either party and is deleted immediately after the completion of the report. You will receive a copy of the final report and a copy will also be sent to the Judge and legal counsel.

The Judge will read this report before sentencing and may refer to the conference report content during sentencing.

Our facilitators will also check in with the parties after the conference. This will usually be a phone call to see how you are doing, check on the progress of any agreements made in the conference and assist you with accessing further support if required.

Our facilitators will also check in with the parties after the conference. This will usually be a phone call to see how you are doing, check on the progress of any agreements made in the conference and assist you with accessing further support if required.

Our Facilitators

Shakira Walker

Restorative Justice Facilitator

Sasha Saies

AOD Practitioner / Restorative Justice Facilitator